Privacy Policy

Last Updated: August 17, 2026

At Mechsoft, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, protect, and manage information when you visit our website, contact us, request an assessment, or use our services.

By accessing or using this website, you acknowledge that you have read and understood this Privacy Policy.

1. About Mechsoft

Mechsoft provides enterprise cybersecurity solutions and services across IT, OT, AI, data security, security operations, vulnerability management, and related technology areas.

Our website provides information about our solutions, services, industry expertise, security resources, and ways to contact our team.

2. Information We Collect

We may collect information that you voluntarily provide when you interact with our website, including:

Full name
Company or organization name
Job title or professional information
Email address
Telephone or mobile number
Country, region, or business location
Information submitted through contact, assessment, consultation, or enquiry forms
Information included in messages or communications sent to us
Any other information you choose to provide

We may also automatically collect certain technical information when you visit our website, such as:

IP address
Browser type and version
Device type
Operating system
Referring website
Pages visited
Date and time of visits
General website usage information
Other technical or analytical information

3. How We Use Your Information

We may use the information we collect for legitimate business purposes, including to:

Respond to enquiries and requests
Provide requested information about our services
Schedule consultations, assessments, or discussions
Understand your cybersecurity requirements
Provide and improve our products and services
Communicate with you about our services
Send relevant business communications where permitted by law
Manage customer and business relationships
Analyze website usage and improve website performance
Protect our website, systems, and users against fraud, abuse, and security threats
Maintain records and meet applicable legal or regulatory obligations
Enforce our terms, policies, and agreements

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, and support analytics.

Cookies may help us understand how visitors interact with our website and which pages or features are most useful.

You can generally control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality or performance of some parts of the website.

Where required by applicable law, we may request your consent before placing certain non-essential cookies on your device.

5. Analytics and Website Technologies

We may use third-party analytics, performance, security, or website-management technologies to understand website traffic, improve functionality, and maintain website security.

These technologies may collect information such as browser information, device information, IP address, pages viewed, and interaction data.

Third-party providers may process information according to their own privacy policies and applicable agreements.

6. How We Share Information

We do not sell or rent your personal information to third parties.

We may share information with trusted third parties when reasonably necessary to operate our business or provide requested services, including:

Technology and hosting providers
Website and analytics providers
Cybersecurity and IT service providers
Communication and email service providers
Professional advisors
Legal, regulatory, or governmental authorities where required
Business partners or service providers where necessary to fulfill a legitimate business purpose

Third-party service providers are expected to handle information appropriately and only for authorized purposes.

7. International Data Transfers

Because Mechsoft operates and serves customers internationally, information may be processed or stored in countries other than the country in which you are located.

Where personal information is transferred internationally, we will take reasonable measures to ensure that the information is handled in accordance with applicable privacy and data-protection requirements.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, misuse, loss, or destruction.

However, no website, network, electronic transmission, or storage system can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

Provide requested services or information
Maintain business records
Manage ongoing business relationships
Resolve disputes
Prevent fraud or misuse
Comply with legal, regulatory, accounting, or reporting requirements

The actual retention period may vary depending on the nature and purpose of the information.

10. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights concerning your personal information.

These may include the right to:

Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information where legally applicable
Request restriction of certain processing
Object to certain uses of your information
Withdraw consent where processing is based on consent
Request information about how your personal information is processed
Lodge a complaint with a relevant data-protection authority

Some rights may be subject to legal or regulatory limitations.

To exercise an applicable privacy right, please contact us using the details provided below.

11. Marketing Communications

If you provide your contact information, we may use it to communicate with you regarding our services, cybersecurity solutions, assessments, events, resources, or other relevant business information.

Where required by applicable law, we will obtain appropriate consent before sending marketing communications.

You may request to stop receiving marketing communications at any time by contacting us or using an available unsubscribe mechanism.

12. Third-Party Websites

Our website may contain links to third-party websites, applications, services, or resources.

These third-party websites operate independently from Mechsoft and may have their own privacy policies and practices.

We are not responsible for the privacy, security, content, or practices of third-party websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.

13. Children's Privacy

Our website and services are intended primarily for businesses, organizations, and professional users.

We do not knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.

14. Business and Service Enquiries

When you submit a request for an assessment, consultation, quotation, or other business enquiry, we may use the information you provide to understand your requirements and communicate with you regarding the requested service.

Information provided through enquiry forms should not include highly sensitive information, passwords, confidential credentials, security keys, or other information that is not necessary for us to respond to your request.

15. Security and Confidential Information

Because Mechsoft provides cybersecurity-related services, we take information security seriously.

However, website enquiry forms, email, and other internet communications should not be treated as secure channels for transmitting passwords, private keys, authentication credentials, confidential security configurations, or highly sensitive operational information unless an appropriate secure communication method has been specifically provided.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, website functionality, technology, legal requirements, or privacy practices.

When we make changes, we will update the Last Updated date at the top of this page.

We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.

17. Contact Us

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have concerns about how your information is handled, please contact us.

Dubai Office

Mechsoft
102, Al Khaleej Building, Al Karama,
Dubai, UAE, P.O. Box No. 119465

Phone: +971-524309279
Email: [email protected]

USA Office

Mechsoft
180 Promenade Circle, Suite 300
Sacramento, CA 95834, USA